About Us

Added several cyber security components to security stack, including an active threat monitoring systems that isolates infected machines and 24x7 contact me based on severity. Within the first month it fixed hundreds of issues including 4 outbreaks that we were able to remediate and not affect the rest of the systems in the networks.  

Added large archive storage for an existing client that had a half a pedibyte (about 570TB) need.       

Replaced VOIP provider to a fixed cost per line pricing model to save customers billing as well as our internal costs.  Migrated existing customers over to the new platform using existing phone hardware and numbers.  

Started a sigificant expantion into cyber security research and testing of several aspects security that started litterly a week before COVID-19 hit.  They include scanning, network detection and system lockdown.   

Expanded vault capacity to a 7th vault, 80Tb and RAM expanded on al vaults.  Replaced and upgraded VMware infrastructure.             

Expanded capabilities with Image-based backup and Disaster Recovery to six vaults and the extansion to a vault and applaince that supports 60 terabytes of raw storage.

As COVID-19 hit I assisted customes to work from home at no charge to them. We continued to support customers onsite and remotely as needed. 

Implemented a host VoIP system internally and started offering it to your customers. This system has all the features of a call center built into it. First implementaton for an existing customer used all these features in the first week.

Expanded capabilities with Image-based backup and Disaster Recovery to six vaults and the extansion to a vault and applaince that supports 30 terabytes of raw storage.

Started research into offering additional Managed Services such as Voice Over Internet Protocal (VoIP).

We also celebrated 10 Years in business!

Implemented an full management service built for Technology Services companies. It inlcude internal systems that automate much what we do internally as well as customer facing systems including accounting, billing and support desk.

After completing ConnectWise Manage we looked at systems that integrate with it including systems we already use such as WatchGuard and Replibit.  We then reaplaced our existing RMM tool with ConnectWise Automate.

Expanded capabilities with Image-based backup and Disaster Recovery to five vaults, four physical.

Replaced Security Infrastructure and started offering Security Appliances to customers. Also implemented monitoring platform to support all customer deployed devices centrally. New partnership with WatchGuard established.

Completed full Disaster Recovery testing with several customers and documented changes required for each of them in the event of a full disaster event.

Data Center move completed in February. The new data center is a Tier 3 facility with power feeds from two separate power grids, very unusual in the area.

Completed a year long project to migrate to a new Image Based Backup/Disaster Recovery platform, Replibit. The new platform has an appliance at each customer that acts not only as a repository for backup data but can serve as a disaster recovery machine.

The Disaster Recovery at our Data Center has been replaced with this new platform as well and has the same ability to fail-over to our servers using the most recent snapshot replicated to us almost instantly.

Added monitoring for internal servers and workstation. After eight months of use, we added this to our customer offerings. Expanded Cloud Storage offerings and added multiple storage destinations. Helpdesk added for internal use to manage and document issues. The system has a build in knowledge base tool as well. Customers can create and monitor tickets themselves, as well as search the knowledbase for quick solutions.

We added Virtualization services offering this year. Completed several VMware and Hyper-V migration projects successfully for both new and existing customers.

Added a Cloud Storage option for customers. Similar to Dropbox, but with security, encryption and controls utilizing our private servers and storage rather than Public Cloud Storage. Also has the sync from local workstation/server like Azure but to multiple simultaneous locations.

Launched new website design, logo, branding and collateral completed and rolled out.

Completed full replication of our infrastructure to a third location. We also entered into a new market, Enterprise Mobile Management (EMM). Initiated Mobile offerings because customers kept asking us for help managing all the mobile devices that employees kept bringing in.

Completed our full integration of an image-based solution and started rolling out to new and existing customers where appropriate. Also completed replication of our infrastructure to a remote location.

Surpassed our 50th customer and 10,000th successful backup. Started the search and testing of image-based solution.

Commercially launched the business including our first 5 customers and 2 partners. Became profitable in our first full year of operation.

Started the company to provide a service that was missing in the SMB space, Managed Offsite Backup service. The internal beta project started and initial online presence launch.